Nonviolent Communication

Nonviolent Communication

A Language of Life

eBook - 2015
Average Rating:
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Enrich your personal and work relationships with the art of compassionate communication. What if you could defuse tension and create accord in even the most volatile situations just by changing the way you speak? Over the past 35 years, Marshall Rosenberg has done just that, peacefully resolving conflicts in families, schools, businesses, and governments in 30 countries on 5 continents.
Publisher: 2015
Edition: EBOOK TEXT
ISBN: 9781892005540
9781892005519
Branch Call Number: EBOOK TEXT
Characteristics: 1 online resource
Alternative Title: OverDrive

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1
11whales11
Nov 07, 2017

I would like to pick up at the Rosemount location.
Thank you,
Rachel

AL_JANE Oct 31, 2016

This book rocked my world! Prior to reading this, I would have said that I was a pretty clear communicator. Now...maybe not! I was so taken by the message and examples that I bought the book so that I can reread it and refer to it.

ksoles Aug 31, 2013

"Nonviolent Communication" strives to help readers connect with each other in a respectful, non-antagonistic manner. The book progresses smoothly from how to start thinking differently about communicating through to putting the techniques into practice. Real-world conversations serve as examples of the discussed approaches and tie the methods together nicely.

First, Rosenberg challenges readers to distinguish between phrases indicating observation and those indicating evaluation. "He is angry" contains an evaluation; the speaker couldn't know this for sure unless "he" told him/her. On the other hand, the observation, "he yelled at me" could easily lead to the evaluation, "he is angry." Rosenberg posits that the English language often loses this distinction, resulting in hard feelings. Thus, speaking only in terms of observations provides the first key to nonviolent communication; it leads to reflective discussion in which you simply observe what the other person says and repeat it back to him/her indicating your attempt to understand.

Next, Rosenberg focuses on communicating feelings. He points out a general tendency to expressing feelings ambiguously; a phrase such as "I feel stupid" doesn't help the other person understand because stupid is not a feeling. Instead, Rosenberg advocates for taking ownership of feelings, offering the sentence structure of, “I feel ______ because I ________” as a guide to better determine the source of your feelings. Most importantly, only you can control your feelings; no one else can force you to feel anything.

Although some of the book's conversation examples seem scripted and forced, "Nonviolent Communication" does contain a host of sound advice. Ultimately, Rosenberg teaches how to identify the other party's needs and listen empathetically rather than judging. An important lesson for anyone wanting to improve communication skills.

m
mccal006
Aug 27, 2012

A wonderful book that I came across in my training to work with crime victims and survivors of violence. Something everyone could benefit from, in both personal and professional relationships

m
mclas
Jun 16, 2012

The idea that communication can be violent or not was new for me. Once I understood it - and we can use 'violent' language talking to ourselves - I value his insights into how to prevent ourselves from attacking others.
Some of it isn't new, but he shows how to use the process and provides many examples to help the process come alive. It's a valuable tool for improving close relationships and life.

m
methoosala
Nov 19, 2010

Bad cover, good book.

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