Useful, Usable, Desirable

Useful, Usable, Desirable

Applying User Experience Design to your Library

Book - 2014
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Every decision you make affects how people experience your library. Aaron Schmidt and Amanda Etches count some 19 touchpoints--website, email, furniture, parking lot, events, newsletters, to name a few. Three elements are to be useful, useable, and desirable. Like three legs of a stool, missing any one will take you down. This book looks at the major checkpoints for user experience in a library, offering guidance on every facet, why it's important and how to assess your library's current status.
Publisher: Chicago : ALA Editions, c2014
Edition: 1st ed
ISBN: 9780838912263
Characteristics: viii, 168 p. : ill. ; 23 cm
Additional Contributors: Etches, Amanda 1975-


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