The Big Book of Customer Service Training Games

The Big Book of Customer Service Training Games

Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers

Book - 1999
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Shows how to create customer rapport.
Publisher: New York : McGraw-Hill, c1999
ISBN: 9780070779747
0070779740
Characteristics: xiv, 209 p. : ill. ; 24 cm
Additional Contributors: Deming, Vasudha Kathleen
Alternative Title: Customer service training games

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