Perfect Phrases for Managers and SupervisorsBook - 2005
Offers a crash course in communication skills for the workplace. Filled with sample scripts for typical scenarios, and several 'PowerPhrases', this book gives you the tools you need to establish your role as a leader - and achieve your goals with your coworkers' support. It helps you learn how to choose the right words at the right time.
Publisher: New York ; London : McGraw-Hill, c2005
Characteristics: xiv, 178 p. : ill. ; 21 cm