Turn your Customers Into your Sales Force
The Art of Winning Repeat and Referral CustomersBook - 1991
Ross Reck has developed a surefire, step-by-step program based on the number-one secret of sales success--referral and repeat customers. For anyone who depends on a steadily expanding base of clients, Reck presents invaluable strategies on how to cultivate rather than manipulare customers; maintain credibility and trust with buyers; and more.
Publisher: New York : Prentice Hall, c1991
Edition: 1st ed
Characteristics: xiii, 119 p. : ill. ; 22 cm